Information about Sitterhood

How it works

Become a Sitter:

  1. Sign up (set up a Username and Password)
  2. Confirm your email
  3. Login 
  4. Select "Become a Sitter" from the top menu
  5. Set up your Sitter profile  


Benefits of becoming a Sitter:

  1. Choose your own schedule and rate
  2. Play dates/socializing for your kids
  3. Connecting with your community
  4. Earn extra income


Book a Sitter:

  1. Select a Sitter
  2. Request a date and time based on the Sitter’s availability
  3. Sitter will either accept or decline your request
  4. If your request is accepted, the Sitter will provide their services on the date and time arranged 
  5. Once the service has been provided, you can mark it as complete in your inbox


Payments:

Your credit card will be charged upon booking. Your payment is then stored with Stripe (a secure payment portal) for 7 days. You can cancel the request within the 7 days for a full refund. If you'd like to dispute the charges, please click the 'Dispute' button and contact Sitterhood at info@sitterhood.ca.

If you went over the time that was initially booked or if you'd like to add a tip, you can create a new request for the additional time/amount and mark it as complete to pay the difference.

FAQ's

Are the Sitters pre-screened?
While we ask Sitters to have a Vulnerable Sector/Police Check done, it is up to the parents to interview and validate the Sitter's documentation and make their own judgement on whether the Sitter is a good fit for their family. 

Does Sitterhood charge a fee?
There are no membership fees and you can connect with parents for free to make arrangements. There is a 10% fee if you decide to make a booking online - approximately 2.5% of those fees are charged by the payment portal and the remainder is placed towards Sitterhood's operational costs to help us reach more parents across Canada. We hope the online booking/payment tool provides parents with added convenience and we thank you for your support when you book online. 

How do Sitter's get paid?
Sitters fees are transferred directly into their bank accounts through the payment portal. Sitterhood  does not have access to any banking or credit card information. It is all done securily through Stripe. Please note that payments can take up to 7 days to be processed.

If you have any questions or feedback, please email us at info@sitterhood.ca. We look forward to hearing from you! 

Safety Tips:
  1. Arrange a meeting with your Sitter at their home before making a booking and bring your child(ren). This will provide you and your child an opportunity to get to know the environment and a chance for you to observe the Sitter’s interactions with children. This is also a great time to interview the Sitter, so come prepared with some questions. See below for some question suggestions.
  2. Request to see the Sitter’s Vulnerable Sector Check/First Aid documentation, if available. We recommend you ask your Sitter to have a Vulnerable Sector Check done if they don’t already have one. 
  3. Request references. Ask to speak with some of the parents they have babysat for previously. 


Suggested Sitter Interview Questions

  1. What is your parenting style?
  2. How would you handle a child in your care that is misbehaving/having a tantrum?
  3. What are some of your favourite activities to do with kids?
  4. Is your home child proof? (Dangerous items out of reach, baby gates at top and bottom of stairs, unsafe items locked-up)
  5. Do you have a pool or trampoline? If yes, do you intend to use them when caring for children? 
  6. Have you had a Vulnerable Sector Check done in the last year?
  7. Have you ever been arrested or convicted of a crime?
  8. How many people live in your home? Has anyone in your home been convicted of a crime?
  9. Who will be in your home while you are caring for the kids?
  10. Are you aware of the child care guidelines and regulations in your province? (i.e. maximum number of kids in your care at one time, maximum number of infants vs toddlers including your own kids)